Time ID (12)

Time ID is the new login method that allows customers to securely access Self Care and other Time services using their verified email and OTP.

What is Time ID?

Modified on Mon, 9 Mar at 4:48 PM
How is Time ID different from the old login method?

Modified on Mon, 9 Mar at 4:48 PM
Who needs to activate Time ID?

Modified on Mon, 9 Mar at 4:48 PM
How do customers activate Time ID?

Modified on Mon, 9 Mar at 4:49 PM
What should customers do if they did not receive or cannot access the activation email?

Modified on Mon, 9 Mar at 4:49 PM
If a customer has multiple emails linked to their ID, which should be used?

Modified on Mon, 9 Mar at 4:49 PM
Can customers use a different email to activate?

Modified on Mon, 9 Mar at 4:50 PM
What happens if a customer has multiple subscriptions under different IDs using the same email?

Modified on Mon, 9 Mar at 4:50 PM
Can one Time ID be used for multiple internet accounts?

Modified on Mon, 9 Mar at 4:50 PM
Can customers change the email linked to Time ID?

Modified on Mon, 9 Mar at 4:50 PM