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What is the current outstanding amount?
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When will I receive my monthly e-Bill?
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Where can I view my bill?
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What is Gig Speed Home?
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What is Fibre-to-the-Room (FTTR) and how is it different from mesh Wifi?
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How long will installation take?
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How do I terminate TIME services?
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Will I be charged penalty if there is NO TIME COVERAGE in my new place ?
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Can I stop the services for a period of time and then resume it later?
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How do I get my account number ?
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How do I change my email address?
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How do I change my credit card details?
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Is TIME in my area?
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Does TIME cover landed properties?
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I am with another provider, can I switch to TIME?
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What is Self Care?
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I need the account number for signing up with self care
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How do I register for Self Care?
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How to transfer ownership of account?
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Duration to complete the transfer of ownership ?
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New Owner to pay any advance payment?
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How to relocate my services to a new place ?
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Charges for relocation
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How do I reschedule my relocation appointment?
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How do I change my plan?
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How long to process my change of plan request?
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Will there be any penalty charged for upgrades and downgrades?
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Setup TP-LINK Archer C1200 , EC230 and EC440 Router
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Where can I get my PPPoE details ?
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Setup D-LINK DIR882 Router
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How do I make payment?
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When will my line be restored after payment?
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What happens if an Auto Debit transaction fails? What can I do?
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Installation during EMCO and MCO?
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Are there any charges for installation?
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How do I select the installation date?
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Types of HOME broadband packages you have available?
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Plans for SME?
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Is there a plan for a home customer with no contract?
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Are existing customers getting any FREE speed upgrade
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How if I relocate to a place with no 2Gbps?
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Can I transfer ownership of my 2Gbps plan ?
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How do I pay my TIME Internet bill?
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How do I update my email address for TIME Internet billing?
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How to run a speed test with TIME Internet
