If there’s really no turning back, . Please reach out to our customer service team.
They will arrange for this option to be enabled in your self care account.
After the option is enabled,
You can go HERE to start the process. Details should be filled up correctly to ensure no delay in attending to your request. Please fill up and submit the form within 24 hours.
Please note that for no lock-in contract plans, we require a notice period of a minimum of seven (7) or a maximum of 30 working days before your next bill cycle.
For 24-month contract plans, a one (1) month termination notice is required.
Early termination fee will be charged in the final bill, for any cancellation within the contract period.
Select Manage Plan
Scroll to the bottom and you will see this
