If you terminate your subscription within the first 6 months of your contract, you will:

  • Forfeit any discount you’ve been enjoying;
  • Incur a device penalty equivalent to the value of the free mesh node (if applicable); and
  • Incur an early termination penalty of RM500.


If you terminate your subscription after 6 month however within your 24 month contract term, 

  • You will be charged a RM500 early termination penalty


But if you terminate your 2Gbps subscription or any subsequent plan you’ve downgraded to, you won’t be charged a device penalty. You will, however, be charged a penalty equivalent to the total fees of your remaining contractual months.