TROUBLESHOOTING
Solve your technical issues like a PRO
Items you will need to get started a. Laptop b. LAN cable c. Access to SELF CARE Video guides : TP LINK setup video 1 TP LINK setup vi...
Wed, 29 Dec, 2021 at 11:00 AM
You can find this in our SELF CARE PORTAL
Fri, 24 Dec, 2021 at 2:48 PM
Items you will need to get started a. Laptop b. LAN cable c. Access to SELF CARE STEP 1 : The "BLUE" should remain con...
Mon, 27 Dec, 2021 at 12:51 PM
1. Try switching your router off and on again. (This clears out the router cache) 2. If not, check out some of our TIME Hacks for factors that may be aff...
Wed, 29 Dec, 2021 at 9:45 PM
You can check your connection speed at this handy link here. You can get more info in this VIDEO
Wed, 19 Jan, 2022 at 5:38 PM
Please log in to SELF CARE you will see this icon , click this and proceed to change
Thu, 17 Feb, 2022 at 5:40 PM
All equipment we provide are covered by a limited warranty during your contract period. Any loss or damage due to negligence or abuse is not covered under t...
Wed, 29 Dec, 2021 at 10:12 PM
Access to the Internet on Port 25 (SMTP) is not allowed to safeguard against any involvement in spamming activities including sending unsolicited e-mails, r...
Wed, 29 Dec, 2021 at 10:19 PM
Yes. The parental controls feature is built into any router we provide. You can access step-by-step guidelines to configure parental controls by clicking on...
Fri, 11 Nov, 2022 at 12:41 PM