1. Try switching your router off and on again. (This clears out the router cache)
2. If not, check out some of our TIME Hacks for factors that may be affecting your speed.
3. Log in here SELFCARE and run a diagnosis. This is connected directly to our system and can identify and fix issues. If it cannot fix then you will be given an option to log a ticket directly to our technical team.
Below is how it would look
This is a video that may help you WIFI EXPLAINED or SPEED UP YOUR INTERNET