Why is my speed not up to the speed as advertised?

Modified on Fri, 17 Nov, 2023 at 12:14 PM

Internet speeds are dependent on your network usage demands or device capabilities.


To achieve speeds close to 1Gbps, we recommend using a personal device with a 1Gbps Ethernet (LAN) port.


Do note that if you’re on WiFi, connection speeds are subject to environmental factors, interference and variations in technical specs, among other things

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