Will there be any penalty charged for upgrades and downgrades? : ASK TIME

Will there be any penalty charged for upgrades and downgrades? Print

Modified on: Fri, 24 Dec, 2021 at 5:28 PM

HOME USERS:

Downgrading : Contract will be extended for 24 months if your service is still within the initial contract period.

If you are not in a contact then there is NO additional contract

Upgrading : Contract will be extended for 24 months ONLY if you opt for free router.

BUSINESS USER:

The contract will be renewed for 24 months if you opt for a free router.
An administrative fee equivalent to 1 month’s subscription fee of your previous plan will apply if your new plan carries a lower monthly subscription fee

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