HOME USER:

Log in to www.selfcare.time.com.my and do it from there. Please scroll down for the important notes and steps.


BUSINESS USER:

Please submit the following requirements to cs@time.com.my


  • Transfer of Ownership FORM
  • Copy of the new owner’s NRIC/passport (front and back)
  • Photocopy of Form 8/9, Form 24 & 29 (For company incorporated under Companies Act 1965)
  • For NGO/Association/Cooperative to provide a certificate and documents issued by the relevant authority
  • Photocopy of Form D & A (Sole Proprietor)
  • Photocopy of Form D & B (Partnership)
  • Clear all the outstanding payment before submitting the request. Visit quickpay.time.com.my to check your outstanding and make payment.


Submission for Home User from Self Care

SUMMARY:


STEP 1:


LOG in to SELF CARE and select "MANAGE PLAN"


STEP 2:

SELECT "TRANSFER OWNERSHIP"



PRO TIP: You will not see this option if you have an ongoing request which has not been completed



STEP 3: 

Complete nominee's details (New Owner)


STEP 4: 

Enter your bank details



PRO TIP: This is to allow us to pay any access payment back


STEP 5: 

Proceed to make payment for any outstanding amount 



Request will be visible in SELF CARE under "recent activities" . You can track progress here


You can also resubmit the request within 7 days from the expiry of the first link (In case the nominee didnt manage to complete it )


Resubmission allowed 1 time only