Can an owner transfer their account to the tenant ?

Yes this can be done . Steps to do so are the same. 

HOME USER:

Log in to www.selfcare.time.com.my and do it from there. Please scroll down for the important notes and steps.

SUMMARY:

STEP 1:

LOG in to SELF CARE and select "MANAGE PLAN"

STEP 2:

SELECT "TRANSFER OWNERSHIP"

PRO TIP: You will not see this option if you have an ongoing request which has not been completed

STEP 3: 

Complete nominee's details (New Owner)

STEP 4: 

Enter your bank details

PRO TIP: This is to allow us to pay any access payment back

STEP 5: 

Proceed to make payment for any outstanding amount 

Request will be visible in SELF CARE under "recent activities" . You can track progress here 

You can also resubmit the request within 7 days from the expiry of the first link (In case the nominee didnt manage to complete it )

Resubmission allowed 1 time only