RELOCATION
Questions on relocation
HOME USERS: Please follow the simple steps HERE RM80 for relocation within the same unit and RM120 for relocation to a different unit/location. All re...
Fri, 14 Oct, 2022 at 1:25 PM
TIME Fibre Home Broadband: RM80 for relocation within the same unit and RM120 for relocation to a different unit/location. The 2Gbps router cannot be...
Fri, 14 Oct, 2022 at 1:53 PM
You may see the reschedule option under “ACTIVITY LOG” in Self Care. This option is located on the top right corner of the SELF CARE portal. Or you can s...
Thu, 21 Apr, 2022 at 3:28 PM
This option is located under HOME in the SELF CARE portal. You may see the dates under “ACTIVITY LOG” It will show you the appointment date and time. I...
Mon, 21 Mar, 2022 at 3:25 PM
Please check HERE on how to request this. There will be a nominal RM80 fee imposed. All request need to be done via SELFCARE portal
Thu, 23 Dec, 2021 at 2:27 PM
Please refer below: Type of Relocation: Description: Relocate Within Your Unit Relocation of device within the same house/unit. RM80 Relocate...
Thu, 23 Dec, 2021 at 2:28 PM
You will need to get in touch with us to withdraw the earlier submission
Thu, 23 Dec, 2021 at 2:29 PM
Your new building may be undergoing network upgrade. DONT WORRY after submission our team will be contacting you within 2 working days to confirm on this...
Thu, 23 Dec, 2021 at 2:36 PM
We are sorry. You will need to then unsubscribe the service. Termination link : HERE Alternatively, you can transfer the ownership of your service to ano...
Thu, 23 Dec, 2021 at 2:37 PM
We’re sorry that we will not be able to waive the penalty as the 24 months contract is tied to the current location. Alternatively you may choose to transfe...
Fri, 24 Dec, 2021 at 11:49 AM