RELOCATION
Questions on relocation
Please log in via SELF CARE portal and chose any available date from there. You may plot the installation appointment when submitting the relocation reques...
Fri, 24 Dec, 2021 at 11:51 AM
The relocation charges will be reflected in your next bill
Fri, 24 Dec, 2021 at 11:51 AM
Please bring along the Optical Network Unit (ONU), Router, and dect phone (if any) to your NEW location.
Fri, 24 Dec, 2021 at 11:52 AM
This could be because you have a pending modification request or you are subscribed to no lock in contract period plan.
Fri, 24 Dec, 2021 at 11:54 AM
No, the cables for standard installation will be provided by our service installers.
Fri, 24 Dec, 2021 at 11:55 AM
You may inform our service installers when they contact you 1 day before the appointment date. Alternatively, you may also chat with us online to let us know
Fri, 24 Dec, 2021 at 11:56 AM
Yes you can . Provided there is coverage You can check if we're in your area via our Coverage Checker. HOME USERS: Please follow the simple steps HE...
Fri, 24 Dec, 2021 at 11:57 AM
We will not suspend or disconnect the services during this request . Chose the date and bring the equipment to the new place. The only downtime will be whil...
Wed, 20 Apr, 2022 at 12:52 PM