Do I have to pay a deposit during the signup process?

There is a one-time charge if you select the no lock-in contract plan, which is based on the subscribed speed.

For 24-month and 12-month contract plans, no deposit is required for Malaysians. Non-Malaysians will require a deposit of RM500, which will be fully refunded upon service cancellation provided there is no outstanding balance

in your account.

This deposit will be charged up front 

After the third broadband subscription by a single individual, any additional subscribed lines will incur a RM300 upfront deposit per line.