We'll reach out to you via DM/PM on the platform you commented on (Facebook or Instagram) to request a screen grab of your Time Self Care dashboard or bill.
It'll need to show your broadband plan, account number, service ID and bill number.Please avoid posting your details in the comments, as they're public and visible to all.
Once we’ve confirmed your details, we'll send you a congratulatory email plus we'll make a public announcement on our official Facebook and Instagram accounts.