2 Gbps

What is the 2Gbps offering ?
There is no contractless (No lock in contract)  plan offered for 2Gbps plan
Tue, 8 Nov, 2022 at 12:25 PM
I cannot achieve 2Gbps speed why?
Testing the speed via WIFI may have some limitation.  Please test the speed via a WIRED connection (LAN cable). Connect your personal device to the router ...
Mon, 3 Oct, 2022 at 5:00 PM
What if I terminate my 2Gbps subscription?
Within your 24 month contract : Early termination Penalty : total fees of the remaining contractual month  e.g : Termination submitted on month 12. RM 379...
Mon, 3 Oct, 2022 at 3:20 PM
Can I relocate my 2Gbps plan to a new address?
Yes, as long as 2Gbps is also available at your new address.  Click HERE to check for coverage Click HERE for relocation steps You can log in to Self C...
Mon, 3 Oct, 2022 at 3:07 PM
Can I downgrade to a lower speed from 2Gbps?
Yes, you can.  However you cannot downgrade your plan within the first 6 months of your contract.  You can only do so from the 7th month onwards. If y...
Mon, 3 Oct, 2022 at 3:02 PM
Can I upgrade to 2Gbps?
Yes, absolutely! As long as 2Gbps is available in your building.  You will however need to purchase the compatible router RM899 per Unit , RM80 will be ...
Thu, 6 Oct, 2022 at 12:42 PM
Is there a no contract option available for 2Gbps plan ?
The no contract option is not available for this plan at the moment 
Mon, 3 Oct, 2022 at 2:50 PM
Is there a contract period for the 2Gbps plan?
Yes, a 24-month contract is applicable to all 2Gbps plans. The no contract option is not available for this plan.  
Mon, 3 Oct, 2022 at 2:48 PM
How do I subscribe to 2Gbps?
You can apply ONLINE or via our authorized distributors. But first, you can check if 2Gbps is available in your building HERE. If there is 2Gbps availab...
Mon, 3 Oct, 2022 at 2:46 PM
Why is 2Gbps only available in selected locations?
We will need to upgrade the infrastructure to ensure that you get the promised speed . As such this will take time to be available in TIME buildings We wi...
Mon, 3 Oct, 2022 at 2:46 PM