GIG Speed Home

FTTR

Is there a contract period for Gig Speed Home?
Nope, there’s no contract period for Gig Speed Home.  Subscribing to the service will not affect your broadband contract period either.
Tue, 17 Oct, 2023 at 1:08 PM
Can I relocate my Gig Speed Home to a new address?
Yes,  as long Gig Speed Home is available at the new place. But, do note that there will be associated relocation fees and device costs (refer Pic 1) an...
Tue, 17 Oct, 2023 at 2:54 PM
Can I transfer ownership of my Gig Speed Home service to someone else?
Your Gig Speed Home service is tied to your account. So when you transfer your account to someone new, Gig Speed Home goes along with it.  If you are on...
Wed, 18 Oct, 2023 at 3:19 PM
What if I terminate my subscription?
If you choose to terminate your broadband subscription, your Gig Speed Home service will also be terminated, since it’s linked to your account.  If you&...
Wed, 18 Oct, 2023 at 3:20 PM
There is no relocation option in self care for Gig Speed Home
You are allowed to do outdoor relocation only (to another unit/house within Selangor and Kuala Lumpur). Please chat with us to proceed.  Please click...
Wed, 18 Oct, 2023 at 3:28 PM
There is no transfer ownership option in self care for Gig Speed Home
You are allowed to do the transfer. Please chat with us to proceed. Meanwhile please refer HERE for the business rules.
Wed, 18 Oct, 2023 at 3:43 PM
What is the monthly subscription charges ?
You have option to purchase with full payment or opt for 24-months monthly installment. 1 parent node + 1 child node, early bird promotion for RM1,320 o...
Wed, 18 Oct, 2023 at 3:45 PM