Admin Portal (13)

Admin Portal is an internal system designed to support operational teams in managing customer accounts and service operations.

What is the Admin Portal used for?

Modified on Wed, 18 Mar at 12:15 PM
What modules are available in the Admin Portal?

Modified on Wed, 18 Mar at 12:19 PM
How to access the Admin Portal?

Modified on Wed, 18 Mar at 12:41 PM
How to search for customers in the Admin Portal?

Modified on Wed, 18 Mar at 12:25 PM
What happens if a customer has multiple accounts in the Selfcare module within the Admin Portal?

Modified on Wed, 18 Mar at 12:27 PM
How to view multiple subscriptions in the Selfcare module of the Admin Portal?

Modified on Wed, 18 Mar at 12:29 PM
How to redeem a promo in the Admin Portal?

Modified on Wed, 18 Mar at 12:46 PM
Where are redeemed promos recorded in the Admin Portal?

Modified on Wed, 18 Mar at 12:31 PM
Which promos can be withdrawn in the Admin Portal?

Modified on Wed, 18 Mar at 12:32 PM
How to check Time ID activation status in the Admin Portal?

Modified on Wed, 18 Mar at 12:34 PM