The LOS light is on

Modified on Tue, 26 Dec, 2023 at 11:51 AM

Your internet is potentially down

If its a general outage we would notify you within 30 min via SMS

You can check this HERE,

Should you have not received an SMS,

Please log in HERE and run a diagnosis.

Follow the trouble shooting steps and re-check on your connection

If it's still down, you will be able to slot an appointment for our technician visit based on your availability

At the same time, you will be able to reschedule or withdraw the appointment if needed

Note: Reschedule or withdraw the appointment is only allowed 2 hours before the appointment time.