Your internet is potentially down
If its a general outage we would notify you within 30 min via SMS
You can check this HERE,
Should you have not received an SMS,
Please log in HERE and run a diagnosis.
Follow the trouble shooting steps and re-check on your connection
If it's still down, you will be able to slot an appointment for our technician visit based on your availability
At the same time, you will be able to reschedule or withdraw the appointment if needed
Note: Reschedule or withdraw the appointment is only allowed 2 hours before the appointment time.
