INSTALLATION
Questions on installation
Internet is classified as an essential service , as such all installation and repair work will continue as normal. However please ensure your BUILDING MANAG...
Wed, 19 Jan, 2022 at 3:02 PM
We provide basic cabling services of up to 20 metres from point-of-entry ie. main door (6 metres from the socket for buildings with pre-laid fibre) to the l...
Wed, 19 Jan, 2022 at 3:42 PM
You can easily select your installation date during the online sign up process. Although dates are subject to availability, we'll try our best to come o...
Wed, 19 Jan, 2022 at 3:43 PM
You will receive an email stating your confirmed installation date and time. We'll also send you an SMS a day before your installation date to let you k...
Wed, 19 Jan, 2022 at 3:44 PM
You can easily check your application and installation status at: CHECK APPLICATION Check your email for the SO number eg. RI/DCXXXXX or ORN/ORBXXXXX. (if...
Wed, 19 Jan, 2022 at 3:46 PM
Click HERE to change you dates online You will need the service order number (found in the email we sent you) to do this.
Wed, 19 Jan, 2022 at 3:47 PM
There is no penalty for rescheduling, but our installation dates are subject to the availability of our installers. We hope you manage to choose one th...
Fri, 4 Mar, 2022 at 1:26 PM
We want to get you on board as fast as possible as well. However what you see here is what we have available . The date that you see in the system is ba...
Mon, 21 Mar, 2022 at 9:38 AM
Here's what will happen: 1. You will first receive an SMS to inform you that the installer is on his way. 2. The installer will meet you to explain t...
Wed, 19 Jan, 2022 at 3:50 PM
Installation can take 2 to 4 hours depending on the type of unit you live in. The installation process involves a site survey, ducting, piping, electrical w...
Wed, 19 Jan, 2022 at 3:50 PM