PACKAGES & SIGN UP

Questions on signup

What are the differences between TIME Voice Home Basic, TIME Voice Home Lite and TIME Voice Home Max?
 Full rates of IDD call rates HERE 
Fri, 21 Jul, 2023 at 2:42 PM
I want to subscribe to an additional voice line. Do I purchase my own phone and perform the setup myself?
All additional voice lines will be accessed exclusively via the TIME Voice app. Just follow the simple steps below: Step 1: Download the TIME Voice app on ...
Wed, 19 Jan, 2022 at 2:41 PM
Are there free calls to Befrienders and Talian Kasih helplines?
Wed, 19 Jan, 2022 at 2:50 PM
Check voice credit balance
To check your free voice minutes or to find how how many voice calls you've made, just follow these easy steps: 1) Log in to the Self Care portal ...
Wed, 19 Jan, 2022 at 2:52 PM
Can I get a fixed IP?
We do provide Fixed IP for selected business plans.  However do leave your details HERE, so our team can check and revert to you. 
Fri, 21 Jul, 2023 at 2:35 PM
Is there a discount for OKU person?
As announced by the Ministry of Communications and Multimedia, we'll be offering a discount of RM10 on all TIME Fibre Home Broadband plans for our diffe...
Wed, 19 Jan, 2022 at 2:55 PM
Is the internet usage UNLIMITED?
Yes its is UNLIMITED usage. There is no quota or limit to the usage. There is also no speed reduction if you reach a certain amount of usage.
Wed, 19 Jan, 2022 at 2:56 PM
How much to sign up?
Sign up is free for contract plan . However there will be 24 months or 12 months contract imposed.  Foreigners will be imposed RM500 deposit (refunded a...
Thu, 25 Jul, 2024 at 4:21 PM
Is the foreigner deposit refundable?
Your deposit will be refunded upon service cancellation, less any outstanding balance you may have.
Wed, 19 Jan, 2022 at 2:57 PM
I have paid a foreigner deposit of RM300 when I signed up for the service but I would like to withdraw now.
Charges made to your debit/credit card for Foreigner Deposit will be reversed in the case your subscription is withdrawn. Approximately 30 days from the day...
Wed, 19 Jan, 2022 at 2:58 PM