PACKAGES & SIGN UP

Questions on signup

I have been enjoying free Home Broadband offered by my developer for the past 24 months and would like to convert to a paying customer now. Will I be charged foreigner deposit?
You will be charged a foreigner deposit of RM300 when you convert to a paying customer. The deposit charge will be reflected in your next bill.
Wed, 19 Jan, 2022 at 3:00 PM
What is the minimum contract period?
24 Months Contract  or  No LOCK IN Contract plan (no min). There are no installation charges or deposit for 24 months contract. However for Non-...
Thu, 9 Feb, 2023 at 12:08 PM
Is there a credit limit for my voice plan?
Yes there is a credit limit for Consumer and SME plans. However limit will not be visible
Tue, 22 Feb, 2022 at 5:40 PM
Is there extra charges for foreigners to subscribe?
Plan Type Charges (upfront) After Termination 24 Month Contract RM 500 Balance refunded after deducting o/s balance No Contract / No lock...
Tue, 30 Apr, 2024 at 10:48 AM
What is a no contract plan?
No contract plan are Home Broadband plan that does not lock you into a contract period.  You can terminate anytime with no penalties but you will be charge...
Tue, 30 Apr, 2024 at 10:54 AM
Am I entitled to any promotions or discounts for no contract plan?
No, subscribers to this plan are not eligible for any promotions or discounts.
Tue, 22 Mar, 2022 at 12:17 PM
I am currently enjoying another promotion. Can I still enjoy the OKU discount?
Yes, you can but your current promotion will be forfeited in favour of the OKU offer. Subscribers can only enjoy one (1) promotion per subscription at any t...
Tue, 22 Mar, 2022 at 1:03 PM
Can I get the upfront fee waived for NO contract plan?
No, this is not possible. However, if you convert your plan to a 24-month contract plan within 24 months of service activation, you will receive a monthly r...
Tue, 22 Mar, 2022 at 1:04 PM
How do I convert my no contract plan to a 24-month contract plan?
After at least one (1) month of service activation, you can convert your plan via ‘Manage Plan’ in the Self Care portal.
Tue, 22 Mar, 2022 at 1:05 PM
What rebate do I get if I convert my No Contract plan into a 24-month contract plan?
You must convert your no contract plan to a 24-month contract plan within 24 months of service activation.  Malaysian subscribers : upfront fee will be ...
Mon, 13 Mar, 2023 at 3:08 PM