BILLING
Billing related question to be used to reply customer
Yes, your account will be temporary suspended if the bill is overdue and no payment is made. We would strongly advise you to check your bill at Self Care wh...
Thu, 16 Dec, 2021 at 3:02 PM
Please make the payment before the due date to avoid any service interruptions.
Thu, 16 Dec, 2021 at 3:10 PM
Please clear the overdue outstanding first to avoid the service suspension.
Thu, 16 Dec, 2021 at 3:11 PM
I updated my e-mail address yesterday, when will I start to receive my e-Bill through my new e-mail?
You will receive your e-Bill in the NEXT bill cycle after your email address is updated in your billing account profile. We will process the request within ...
Thu, 16 Dec, 2021 at 3:13 PM
No. The bill cycle will be determined by the service activation date.
Thu, 16 Dec, 2021 at 3:14 PM
You can get this from SELF CARE Log in and click "BILLS" Scroll down and select the duration The required details should...
Tue, 30 May, 2023 at 3:55 PM
<changed pictures only> You can get this from SELF CARE Log in and click "BILLS" Scroll down and select the duration ...
Tue, 30 May, 2023 at 3:52 PM
This will only be given on your NEXT BILL if the payment is made via auto debit (February 2022 onwards)
Tue, 22 Feb, 2022 at 4:40 PM
Free Minutes Free minutes you are entitled to will be displayed as minutes and seconds moving forward under the Voice Usage section of your bill. ...
Tue, 22 Feb, 2022 at 5:08 PM
We will now display up to 4 decimal places for improved precision and transparency in the Voice Usage section of your bill. Rounding adjustments will b...
Tue, 22 Feb, 2022 at 5:00 PM