BILLING

Billing related question to be used to reply customer

Will my bill show itemized billing for local calls?
Yes, local calls will also be displayed as individual calls moving forward instead of a summary in the Voice Usage section. (March 2022 onwards)
Tue, 22 Feb, 2022 at 5:04 PM
Does the new decimal rounding mechanism increase my call charges?
Unlikely. The 4 decimal rounding should provide more precise and more accurate Call Detail charges.
Tue, 22 Feb, 2022 at 5:10 PM
When will the RM100 referral discount be reflected in my bill statement?
It depends on when you will receive your monthly bill statement and when your friend’s service gets activated. The RM100 bill discount may take up to 45 day...
Tue, 22 Mar, 2022 at 1:13 PM
Where can I view my invoice number for payment?
Method 1:  You can view the invoice number from selfcare Click here to know more about self care .  Method 2: You can view the invoice number fro...
Fri, 11 Aug, 2023 at 5:46 PM