ASK TIME

No this will not be possible For 24-month contract plans, a notice period of 30 to 50 days is required. For no lock-in contract plans, we require a notic...

This is because ,the final bill will be generated on the next bill cycle after the service is cancelled.

The refund (if any) will be processed within 90 days after the final bill is generated. You may check your bank account for  details.

Unfortunately, payment can only be issued to your personal local bank accounts within Malaysia.

We only refund to the account of the service owner. This is to prevent any confusion or future dispute.

Please log in to SELF CARE to view this 

Foreigner deposit (if any) will be used to offset the outstanding after service cancellation. The balance amount will be refunded to you within 90 days.

You can submit on the 23rd month and serve notice period of 30 to 50 days until the 24months ends

The bill will automatically offset the deposit

The devices included in with your plan need to be returned to us. We’ll coordinate the return process with you. Failure to return the devices in good condit...