UPGRADE & DOWNGRADE

Questions on upgrading or downgrading your plan

Will my 24 months contract get extended if I upgraded from 100Mbps to 500Mbps before my contract ends
No your contract will not be extended. Your contract duration, will remain the same.  However If you chose to take a new device , then your contract will b...
Mon, 31 Jan, 2022 at 2:08 PM
Are there any charges for upgrading or downgrading my plan?
There are no penalty charges for plan modifications, but any discounts you may currently be enjoying will not be carried over to your new plan. Please refe...
Mon, 2 Sep, 2024 at 6:13 PM
How can I track the change of plan status ?
You can track the status in Self Care > Activity Log.
Tue, 25 Jul, 2023 at 2:47 PM