PAYMENT

All payment related questions

How do I make payment?
CHECK OUT THIS VIDEO that will help you with this. It's easy to pay with any of these methods below: 1) TIME Self Care Portal: : View your bill...
Thu, 24 Nov, 2022 at 10:59 AM
When will my line be restored after payment?
If you paid via SELF CARE or QUICKPAY your line will be restored within 30 min  For other payment method , its within 24 hours (working days) 
Wed, 19 Jan, 2022 at 4:12 PM
What happens if an Auto Debit transaction fails? What can I do?
We will attempt another deduction within the same week. Please check with your issuing bank to determine the issue. In the meantime, we recommend you ma...
Wed, 19 Jan, 2022 at 4:14 PM
How do I sign up for Auto Debit?
You can register for Auto Debit at the point of subscription to our services. Check out this VIDEO f you are already a TIME customer, simply login...
Wed, 19 Jan, 2022 at 5:51 PM
Where can I download payment history for tax purpose?
You can get this from SELF CARE Log in and click "BILLS" Scroll down and select the duration The required details should app...
Thu, 20 Jan, 2022 at 9:10 AM
How do I know if my auto debit failed ?
We would send you a SMS and email to notify 
Thu, 20 Jan, 2022 at 9:11 AM
What is Auto Debit?
Auto Debit is an option if you want to make hassle-free, on-time payments.  If you wish to pay using Auto Debit, you can opt-in during your online signu...
Thu, 20 Jan, 2022 at 9:12 AM
Why should I sign up for Auto Debit?
If you’re using Auto Debit, payments will be auto-deducted from your Visa/Mastercard and you’ll get a RM2 rebate on your monthly bill! This service is a...
Thu, 20 Jan, 2022 at 9:13 AM
Is there any other payment method we can use to pay the bill?
1. You can pay your TIME bills through mail by mailing us a bank draft or cheque that is crossed and made payable to TT dotCom Sdn Bhd. Just detach the pa...
Thu, 20 Jan, 2022 at 9:14 AM
How do change auto debit details?
Just log in to https://selfcare.time.com.my/ and you’ll be able to make any changes to the debit/credit card you’ve registered for Auto Debit. If you ha...
Thu, 25 Jul, 2024 at 5:44 PM