PAYMENT

All payment related questions

Pay thru E-Wallet
We currently accept payments via Boost, Grab Pay, Touch 'n Go, Shopee Pay, MCash and MAE when you pay through Self Care, TIME App or QuickPay. Your paym...
Fri, 12 Apr, 2024 at 2:38 PM
What card can I use to make payment?
All VISA or Mastercard credit or debit card (Except standard charted and HSBC debit card).
Thu, 20 Jan, 2022 at 9:50 AM
How to pay by cash?
You can do this at POS MALAYSIA and PUBLIC BANK branches, but do bring along your bill . You can also pay by bank draft  and many other ways. Check it out ...
Wed, 24 Apr, 2024 at 9:58 AM
Why did my Auto Debit fail?
Your bank will not tell us why your auto debit failed as this information is sensitive and private.  However this may no only be due to shortage of fund. I...
Thu, 20 Jan, 2022 at 9:54 AM
Do you send a notification when you receive my payment ?
You will be notified via SMS. You can also check this HERE 
Thu, 10 Nov, 2022 at 6:38 PM
How do I cancel my auto debit?
Login to Self Care and choose “Auto Debit” under the setting icon. If you cancel your Auto Debit registration, you won’t be able to enjoy the monthly RM2 r...
Mon, 22 May, 2023 at 1:39 PM
How can I check if I payed double this month ?
You can get this from SELF CARE If will capture all your payments and how it was paid here  Log in and click "BILLS" Scroll down and se...
Mon, 31 Jan, 2022 at 3:22 PM
How do I make payments for NO contract plan?
Auto Debit is required to sign up for this plan as standard billing is not supported.
Tue, 22 Mar, 2022 at 1:07 PM