PAYMENT

All payment related questions

My line suspended because no payment
If you internet connection has been suspended, please pay your bill via selfcare.time.com.my or quickpay.time.com.my for immediate restoration.  Payment...
Thu, 20 Jan, 2022 at 9:20 AM
Must I be the card owner of the card being used to register for Auto Debit?
As long as the card owner has given consent and registration of the card passes the 3D Secure check, you’ll be able to do so.
Thu, 20 Jan, 2022 at 9:20 AM
How do I know if my Auto Debit registration was successful?
Upon successful registration, we’ll send an email to the email address you have registered with us.
Thu, 20 Jan, 2022 at 9:21 AM
When Auto Debit will start deduction?
When you’ve successfully registered for Auto Debit, payments will be charged to your debit/credit card from the next bill cycle onwards.
Thu, 20 Jan, 2022 at 9:22 AM
My 2nd Auto Debit failed , will I still get the RM 2 rebate if I pay by other method now?
You will only get the RM2 in your following bill if the payment is made made by credit card (WEF from February 2022) If payment is made using other payment ...
Tue, 22 Feb, 2022 at 3:29 PM
How do I know if my auto debit payment was successful?
We don't send notification . You will see the amount owing lesser in your account https://quickpay.time.com.my  You can also verify with your bank ...
Thu, 20 Jan, 2022 at 9:27 AM
Pay by AMEX?
Unfortunately, we are no longer accepting AMEX cards for bill payment. Please consider using a VISA or Mastercard credit or debit card instead. Otherwise, c...
Thu, 20 Jan, 2022 at 9:29 AM
Pay by calling call centre?
Due to PDPA concerns , we are do not accept payment thru the phone. However we have many other channels which you can utilize to make payment . Please click...
Thu, 20 Jan, 2022 at 9:33 AM
Charges if pay by JOMPAY?
No, there are no extra charges when you make your payment using JomPAY.
Thu, 20 Jan, 2022 at 9:46 AM
Pay at banks?
You can pay your TIME bills at any Public Bank / Maybank ATMs nationwide.  You can also pay your TIME bills at all Public Bank branches in the form of cash...
Thu, 20 Jan, 2022 at 9:48 AM