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If I transfer ownership of my account to someone else, what happens to the discounts?
The discounts will be transferred over to the new owner and will continue until its full redemption.
Mon, 2 Oct, 2023 at 1:52 PM
Will I still receive a bill? What will it look like?
Yes, you’ll still receive your monthly bills. It’ll show RM0 on your broadband subscription fee, but other charges such as add-ons like voice plans, if you ...
Mon, 2 Oct, 2023 at 1:54 PM
Will I still receive payment reminders?
If your outstanding amount is RM0, you won’t receive any payment reminders. But if you have outstanding payments from add-ons like voice plans or pending fe...
Mon, 2 Oct, 2023 at 1:55 PM
Do I still need to pay the SST?
You won’t need to pay the SST on your broadband subscription fee as it’s 0. However, SST on add-ons like voice plans, if you have them, will still apply.
Mon, 2 Oct, 2023 at 1:56 PM
Can I upgrade or downgrade my plan during the discount period?
You sure can! You’ll still enjoy the discounts but the value will follow that of your initial plan.  For example, if you’re on the 500Mbps plan and upgrade...
Mon, 2 Oct, 2023 at 1:56 PM
What will be displayed in Self Care?
Your Self Care will still show any total outstanding payments you may have, such as add-ons like voice plans. If you have no add-ons or pending fees, the ou...
Mon, 2 Oct, 2023 at 1:57 PM
If I win, what will you need from me?
We'll reach out to you via DM/PM on the platform you commented on (Facebook or Instagram) to request a screen grab of your Time Self Care dashboard or b...
Mon, 2 Oct, 2023 at 1:58 PM