I cannot find the termination option in self care

Please reach out to our customer service team. 

They will arrange for this option to be enabled. 

After which you can go HERE to start the process. The form should be filled up correctly to ensure no delay in attending to your request

Please note that for no lock-in contract plans, we require a notice period of a minimum of seven (7) or a maximum of 30 working days before your next bill cycle. For 24-month contract plans, a one (1) month termination notice is required.

Select Manage Plan

Scroll to the bottom and you will see this